Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

Most orders arrive within 3–7 business days (US warehouse items). You'll receive a tracking number by email once your order ships.

Do you offer free shipping?

Yes! We offer FREE standard shipping on all orders within the United States. No minimum purchase required.

Do you ship internationally?

We currently ship within the United States. International shipping is coming soon.

Can I track my order?

Yes — you'll receive a tracking link via email as soon as your order is dispatched.

Products

Are your dog beds machine washable?

Yes! Most COJA dog beds feature removable, machine-washable covers. Unzip the cover, wash on a gentle cold cycle, and tumble dry low. Check the individual product page for care details.

How do I choose the right size?

Measure your dog from nose to tail while lying down, then add 6–12 inches. Check our Size Guide for a complete chart by breed, or shop directly by size: Small Dog Beds (up to 20 lbs) and Large Dog Beds (40+ lbs).

Are your beds good for senior or arthritic dogs?

Absolutely. Our orthopedic memory foam beds are specifically designed to support aging joints and improve sleep quality for senior dogs.

What materials are used?

Many of our beds feature orthopedic memory foam, with soft faux-fur or Oxford fabric covers and non-slip bases. All materials are non-toxic and pet-safe. Check the individual product page for the exact materials of each bed.